Last updated: June 2026
Who we are
This privacy notice explains how Cumbria Hoarding ("we", "us") handles personal data for visitors to https://cumbriahoarding.co.uk and people who contact us. We are the data controller for the information you provide.
What we collect
When you contact us through our website, by phone or by email, we may collect your name, telephone number, email address, the address of the property concerned and any details you choose to share about your enquiry.
How we use it
- To respond to your enquiry and provide a quote.
- To arrange and carry out the work you ask us to do.
- To keep records of jobs and correspondence as required.
We use your information only for these purposes and do not sell it to anyone.
Lawful basis
We process your data on the basis of taking steps at your request before entering into a contract, performing that contract, and our legitimate interest in running our business and responding to enquiries.
Sharing
We share information only where necessary to deliver our service — for example with team members carrying out the work — and where you have asked us to coordinate with a third party such as a family member, support worker or housing association. We do not share your data otherwise except where required by law.
How long we keep it
We keep enquiry and job records only for as long as needed for the purposes above and to meet our legal obligations, after which they are securely deleted.
Your rights
Under UK data protection law you have the right to access, correct or erase your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, email info@cumbriahoarding.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This website uses only the cookies necessary for it to function and does not use advertising or third-party tracking cookies. Embedded maps are provided by Google and may set their own cookies when loaded.
Contact
For any privacy question, contact us at info@cumbriahoarding.co.uk or call 0800 494 7220.